Customer Services & Project Management
MDA's Customer Services and Project Management department is available to clients during all project phases, from planning through delivery.
MDA's Customer Services and Project Management department is available to clients during all project phases, from planning through delivery. The staff provides all levels of customer service, including consulting on project definition and design, imagery selection, custom price quote generation, interface with technical and production personnel, and liaison to other MDA groups (e.g., GIS experts, environmental scientists, geologists, photographic services, etc.).
All-Source Commercial Data Supplier
MDA is an official distributor of all commercial satellite data, including Landsat, SPOT, IKONOS, IRS, RADARSAT, ERS, etc. We have had the honor of receiving top reseller and distributor awards almost every year since 1992. Our relationship with satellite data vendors extends beyond the U.S. to include data vendors around the world. By continuously monitoring commercial activities of all the vendors, we ensure that our clients have access to the most up-to-date technical and pricing information. MDA's unbiased approach to distribution of commercial satellite imagery assures our clients that they receive the appropriate product at the best price.
Dedicated Project Support Staff
MDA's Customer Service and Project Management staff are available
to assist customers throughout all project phases. Many years
experience has given the Customer Service staff a thorough understanding of the numerous
satellite systems, and uniquely positions them to guide potential
clients to appropriate solutions. A one-on-one approach, flexibility,
and a personal commitment to top quality service are all key factors in
our approach to each customer.
Comprehensive Project Management
From requirements review to design stage to implementation, the project management team is
available to handle all project aspects on behalf of the customer. Regular project reporting ensures that clients are continuously apprised of project status and schedules. Whether they are dealing with individual scenes or multiyear programs, the project manager's top priority is to deliver products which exceed the client's expectations.